Current Programs

Business & Management Development Seminars

1> POWERFUL COMMUNICATION SKILLS

2> MORE POWERFUL COMMUNICATION

1. Assessing Your Communication Skills
2. Improving Your Listening Skills
3. Using Successful Questioning Techniques
4. Understanding & Using Subliminal Communication

1. Advanced Listening: The Finer Points
2. Matching Your Message To Your Audience
3. Using Communication to Motivate, Recognize, & Reward
4 Strengthening Your Communication Image

3> EFFECTIVE WRITING SKILLS

4> GIVING GREAT PRESENTATIONS

1. Memorable Memos
2. Convincing Cover Letters
3. Powerful Proposals
4. Winning Sales / Marketing Letters

1. Preparing And Planning Presentations
2. Delivering Great Presentations
3. Presentation "Try-Outs"
4. Presentation Evaluations

5> LEADING EDGE CUSTOMER SERVICE

6> MANAGING PRIORITIES, MANAGING TIME

1. Creating Leading Edge Customer Service
2. Gaining And Keeping Customer Loyalty
3. Employee Empowerment -- "The Buck Stops Here"
4. Staying On The Leading Edge

1. Time Management Strategies
2. Controlling "External Forces"
3. Assigning Priorities and Tasks
4. Getting Results

7> GET YOUR BUSINESS BOOMING!

8> "NO PROBLEM" PROBLEM SOLVING

1.. Analyzing And Expanding Your Client Base
2. Utilizing Customers To Build Business
3. Increasing Your Referral Business
4. Creating Alliances To Go "Beyond"

1. Basics And Requirements For Problem Solving
2. "7 Steps To Successful Problem Solving"
3. "5 Problem Solving Processes"
4. Maintaining Your Problem Solving Edge

9> SUCCESSFUL TEAM BUILDING

10> SUPER SELLING SKILLS

1. Importance and Advantages of Teamwork
2. Learning To Work As Teams
3. Building Successful Teams
4. Common Team Problems (& Their Solutions)

1. Becoming A Super Salesperson
2. Understanding Your Clients And Customers
3. Gaining And Keeping "Customers For Life"
4. Developing Tracking Systems For Sales Success

11> NETWORKING "POWER TOOLS"

12> SELLING / MARKETING SKILLS FOR PRACTITIONERS

1. Importance Of Networking
2. Building Referral Networks
3. Creating Strategic Alliances
4. Selling / Marketing Yourself

1. Selling Yourself And Others On You
2. Assessing Your Business & Marketing Materials
3. Promotional Strategies And The Sales Process
4. Planning And Tracking Your Marketing And Sales

13> DEALING WITH DIFFICULT CLIENTS & CUSTOMERS

14> HOW TO GROW YOUR BUSINESS

1. Effective Communication Skills
2. Understanding Behavior
3. Strategies For Resolving Anger And Conflict
4. Handling Difficult Clients And Customers

1. 7 Areas To Review For Future Business
2. Letting The 80/20 Rule Work For YOU
3. 7 Business-Building Marketing Strategies
4. Business Builder Regimen That Works!

15> CREATING VALUE: INSIDE & OUT

16> MOTIVATION AND PERFORMANCE IMPROVEMENT

1. Examining Your Current Role
2. Enhancing And Expanding Your Role
3. Assessing & Refining Communication Skills
4. Advancing Customer Service Inside & Out

1. Motivating And Training Employees
2. Supervising And Delegating With Ease
3. Dealing With Conflict Effectively
4. Performance Management And Improvement

17> EFFECTIVE LEADERSHIP SKILLS

18> BUILDING EFFECTIVE EFFICIENT OPERATIONS

1. Determining Your Leadership Style And Role
2. Coaching, Delegating, And Empowering Employees
3. Developing Your Employees
4. Successful Meetings & Problem-Solving Sessions

1. Understanding Behaviours And Work Styles
2. Increasing Operation Efficiencies
3. Time Management Techniques
4. Ensuring Effective Operations

19> INCREASING PRODUCTIVITY AND PROFITABILITY

20> STRATEGIES FOR CONTINUOUS IMPROVEMENT

1. Planning For Profit
2. Managing Information Systems For Productivity & Profitability
3. Effective Costing Strategies
4. Techniques For Better Budgeting

1. Measuring Quality
2. Focusing On Internal And External Customers
3. Successful Problem Solving
4. Strategies For Ensuring Continuous Improvement

Personal Development Seminars:

21> OVERCOMING NEGATIVITY

22> CREATE YOUR OWN FUTURE !

1. Understanding Negativity (5 "mini-modules")
2. Managing And Overcoming Negativity (5 "mini-modules")

this seminar is now available online
click the star to check it out!

1. Future Trends, "New Work", And You
2. Assessing, Planning, & Creating Your Future

23> STAYING MOTIVATED IN YOUR CAREER

24> BECOMING STRESS FREE

1. Putting "Life" Back In Your Work Life
2. The 2 Essential "E's": Enthusiasm and Energy
3. The 2 Powerful "P's": Persistence and Patience
4. Maintaining Passion In Your Work Life

1. Stress Overview: Cause And Effect
2. Stress Self-Assessment
3. Strategies That Really Work!
4. Maintaining A Stress-Free Life / Work Style

View our new mind/ body/ spirit seminars!

Certificate Programmes:

25> SUCCESSFUL STRATEGIES FOR CAREER TRANSITIONS

26> FAST TRACK TO CAREER SUCCESS

1. Determining Where You Are Today
2. Deciding Where You Want To Be
3. Matching Your Skills To Employers' Needs
4. Reaching Your Career Goals

1. Creating Positive Directions
2. "People Skills" Power Pack
3. New Work Search Strategies
4. Completing Successful Action Plans

27> "FAST TRACK" TO SALES & MARKETING SUCCESS

28> "SUPER-CHARGED" SALESPEOPLE

1. Preparing For A Sales and Marketing Career
2. Effective Marketing Skills
3. Powerful Selling Skills
4. Practicum & Program Follow-Up (Optional)

1. "Super-Charging" Yourself
2. A Refreshing New Look At the "Basics"
3. Tracking Systems For Sales Success
4. Practicum & Program Follow-Up (Optional)